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Terms of service

How Hopleg works, what to expect, and what happens before you book.

About Hopleg

Hopleg is a marketplace and brokerage for empty-leg private flights. We help travellers find flights and arrange charters with third-party operators. We are not an air carrier and do not operate aircraft.

Listings and availability

Listings describe one-way repositioning flights. Routes, schedules, aircraft and availability may change when the operator’s original trip changes. A listing or enquiry does not reserve a flight.

Enquiries and quotes

Submitting an enquiry asks us to check a flight. Before you commit, review the aircraft, airports, dates, passenger capacity, quote and applicable terms. A booking is confirmed only through the agreed booking process.

Prices and service fees

Hopleg charges a service fee. Your quote sets out the charter price, our fee, applicable charges and the total. The quote also explains payment timing and any period for which it remains valid.

Changes and cancellations

Empty legs depend on other journeys and may change or become unavailable. Your quote and booking documents explain the applicable cancellation, refund and change terms. Ask us about anything that is unclear before accepting.

Your information and use of the service

Provide accurate passenger and contact details. Do not submit false enquiries, interfere with the website or misuse other people’s information. You are responsible for keeping sign-in links private.

Operators and your rights

The flight is operated by the carrier named in your booking documents, subject to the applicable carriage terms. These website terms do not remove rights that cannot be excluded under applicable law.

Questions

For questions about the service or these terms, contact [email protected]. For a flight enquiry, include the route and departure date so we can find your request.